You are hosting the site yourself and therefore have full control over and responsibility for the content.

WordPress doesn’t have any restrictions and in the end you can publish as many posts and upload as many files as you like. The only limit is the server. But that’s about it.

It depends on the extent of customizations you want to achieve.

By default two theme styles are available: Light mode and Dark mode. If you’re happy with the overall features and just need basic style modifications (colors, font, etc.) you can access the Site editor and edit the full site according to your needs.

If you want to extend your site with specific features that go beyond styling, best practice is to create a Plugin or a Child Theme. This allows you to hook into existing functionality or entirely override the design and code according to your needs, at the same time ensuring a worry-free upgrade of the (Parent) Theme when a new version is released.

The widget will only show you posts that are no more than 4 months old. No worries – this will not affect the “Unresolved” status of the post.

A live test is not possible but you can go to the Showcase page to preview selected screenshots of premium features.

If not stated otherwise you pay for an unlimited one-time license fee with no recurring payments.

Please note that we evaluate our product offerings from time to time and that we may decide to switch to a subscriptions business model anytime. But this will only affect new customers. Existing customers with a lifetime licenses will be honored and will receive future updates and bugfixes according to the initial purchase agreement.

When you purchase license and received an activation key, you can use the product and receive updates according to the initial purchase agreement.

Online payments are handled by an external payment provider. All major credit cards are supported.

Please make sure to copy any error details or create a screenshot.

Retry your purchase.

If the error persists, create a new Support thread or send an Email to support@them.es explaining the error.

Once your order is complete you should receive an Email with a link to set your password. If you didn’t receive the Email, please try to reset the password them.es Account.

Afterwards you can log in via them.es Account and select the download tab to find all available downloads.

If your purchase was successful and you didn’t receive a confirmation Email (please also look in your Spam folder) and your purchase doesn’t show up under them.es Account “Downloads”, send us an Email including your purchase details and the exact purchase date/time to support@them.es.

Always use a controlled environment or development instance if possible and be sure to have a current backup of your database before you try out new plugins.

If you notice any conflicts or unexpected errors with one of our products, let us know by filing a bug report. Please include all information required to be able to reproduce the issue.

Do you see any error messages when activating the product?
Which CMS version is being used?
Which themes/plugins are activated. Do you have the latest versions installed?
Do you use a PHP version which is up-to-date and still supported?
Which operating system and browser version is being used?

Short answer: No.

Long answer: First of all, once you purchased an activation key you are permitted to install the plugin on your own WordPress instance(s).

Incorporating static third-party code in a theme is a bad idea because it prevents installing important (security) updates.

Automatic updates are limited to the number of possible installs according to the license plan you purchased. License keys must never be made public, shared with others or included within the code.

Please make sure that you successfully activated the plugin or theme by entering the activation key.

If you still can’t update, click on the “Check again” link to clear the cache.

By the way. You can always download the latest version of the product you purchased by logging in to them.es Account.

Ultimately you can send us an Email to support@them.es with the following details:

– Your them.es username
– Your domain
– PHP version of your server
– WordPress version
– Product version
– Purchase date/time

Download the source file and install the plugin or theme by uploading the ZIP-file in the respective section on your WordPress dashboard.

After activating the plugin or theme, you need to enter the activation code in the according settings field (i.e. Customizer).

You can find all your active product licenses, downloads and any related information by logging in to them.es Account.

Go to them.es Account. If you forgot your access credentials and can’t login, you can reset your password there.

You can withdraw from a purchase within a period of 14 days.

Login to your dashboard, click on the Deactivate button in the product table under Downloads and follow the instructions. We will refund the full price.

Please note that the license will be withdrawn and that the activation key will not work anymore.

Refunding a payment is a manual procedure which takes some time to be completed. However, if you didn’t receive payment within a couple of weeks after deactivating your License, please get in touch with us: support@them.es

When you request a refund, we don’t ask any questions. But we would truly appreciate if you could help us improve our services by informing us about the reasons why you’re not happy with the product and why we couldn’t fulfill your expectations. Maybe the issues can be resolved and we can stay partners.

Our products are released under the GPLv2+ license (GNU General public license version 2.0 or later) which can be read here: https://www.gnu.org/licenses/gpl.html.

We need to store personal information (including your name, email address, postal address, etc.) you provided during checkout for transmitting you a receipt, for creating an account and for keeping billing records. This is required by law.

Furthermore we save the product license key to be able to provide you with automatic updates.

Payments are handled by an external payment service provider. We never store any sensitive payment information.

By the way – you can request a Personal Data Export anytime here: https://them.es/privacy

Billing records need to be stored for 7 years due to legal requirements.

Other data related to your personal user account will be kept in our database as long as your access credentials are still active.

You can request a Personal Data Export anytime here: https://them.es/privacy

After purchasing a product, you have received an Email including a receipt as part of your purchase. You can view your orders, downloads and license key under them.es Account.

If you deleted the order Email you can request a copy by sending an Email with the order details to support@them.es. Please note that we can only resend the details to the email address you used for the user account.

The free versions of our plugins can be translated via translate.wordpress.org. You can get started here: https://make.wordpress.org.

The Pro version can only be translated via translation files that are available in the plugin/theme sources. The POT file which is required as a basis can be found in the /languages plugin folder.

woocommerce.com and wpbeginner.com have published great articles which explain in detail how to localize their WordPress Plugin and which tools to use:
https://woocommerce.com
https://www.wpbeginner.com

A good post with a technical background on Internationalization in WordPress 5+ can be found here: https://pascalbirchler.com/internationalization-in-wordpress-5-0

Don’t forget to backup any custom translations you included into the plugin. They may get overwritten during plugin updates.

If you have translated the Pro version into your language and would like to have your translation file included in the plugin sources you may reach out to us via the Support forum. Thanks in advance for your contribution!

Support requests and ideas can be submitted via our Support forum. For the free versions you can also access the official WordPress support forum in our WordPress profile or use the issue tracker in our GitHub repos.

If you you would like to contribute you can find all required information on the Contribution Guidelines page.

We can only provide support for questions related to our products and services. If you’ve already purchased a product you can login with your store credentials in our Support forum and post your request there. If you can’t login or don’t have an account yet you need to Register a new user first.

Please make sure to provide a detailed explanation including all information that is needed to be able to fully understand your request.