You are hosting the site yourself and therefore have full control over and responsibility for the content.

WordPress doesn’t have any restrictions and in the end you can publish as many posts and upload as many files as you like. The only limit is the server. But that’s about it.

It depends on the extent of customizations you want to achieve.

By default two theme styles are available: Light mode and Dark mode. If you’re happy with the overall features and just need basic style modifications (colors, font, etc.) you can access the Site editor and edit the site according to your needs.

If you want to extend your site with specific features that go beyond styling, best practice is to create a Plugin. If you don’t already use one of the Child Themes we offer, you could even create a new one. This allows you to hook into existing functionality or entirely override the design and code according to your needs, at the same time ensuring a worry-free upgrade of the Themes when a new versions are released.

Definitely. Best practice is to create a Multisite network where you share resources like Themes, Plugins and Users between WordPress instances.

The connected sites can be setup using subdirectories (like mywebsite.com/recipes) or subdomains (like recipes.mywebsite.com).

Super admins have access to all sites but it’s also possible to assign individual users with specific roles to individual blogs only.

Not necessarily – but it’s strongly recommended.

First, the importer is much more efficient because any required data structure and all connections are created automatically.

Furthermore it helps with data consistency and keeps the content accurate.

When adding posts in the traditional way you will have to do a lot of manual work to get everything right.

Oh no. This should not happen as we’ve taken precautionary measures code-wise which should create an update instead of a (re)import if an existing post was found.

First, please make sure that there is no typo and that both posts really are exact duplicates. Then create a backup and try to delete the duplicate entry. Double-check and import it again.

If this doesn’t help, please let us know and include all necessary steps so we can reproduce the issue. You could also try to fix it yourself by aligning the Post GUID, which needs to be unique across the system, of the affected posts in the database.

Of course that would be possible. However, the information you create on these external sites does not belong to you and puts you in a position of dependency on a big tech company that needs to monetize your personal data.

For some people, privacy concerns may be important. Have a look at the privacy policy. You will see that you will be the subject of advertising based on your online activities.

Self-hosting means that you take full control of your digital life back again without any trade-offs. You could even establish your own community website and invite friends and family to join you.

Anything is possible.

Movie posts are imported via The Movie Database (TMDB) which handles all required content data like movie title, plot, release date, posters, videos, etc.

It would not be feasible to maintain such a large amount of content by hand. And you can even contribute if you found mistakes meaning that in the end you and others from the TMDB community will benefit from “crowd intelligence” resulting in higher data quality.

Registering an user account and creating an API key, which needs to be added in the theme settings, is free-of-charge.

Please note that we’re not affiliated with any of the third-party providers and have no control over the processing or quality of the data..

Please see previous FAQ. You should log in to The Movie Database (TMDB) and correct the mistake.

Afterwards you’ll have to wait some time and click on the “Refresh API” button or reimport the movie via the spreadsheet. Please note that the frequency of updating the data is limited.

We thought that 10 actors per movie was a good compromise in terms of actual needs and web space. If you want the find out the complete cast or even other film production members you can always open the provided TMDB or IMDb link.

For the sake of convenience your search is handled by several third-party APIs that are publicly available without any registration. Some lyrics may not be available for copyright reasons. Also, please also note that it can’t be guaranteed that the information returned by the external source is correct or accurate.

At the moment it’s not possible to switch the content provider but if you found a mistake, you can always search the web on your own and insert the content manually in the according spreadsheet fields. It is strongly recommended that the information is verified before submission.

Usually there are dozens of video and audio versions of a song: Radio edit, live version, extended release, lyric video or even special region-mixes (like US, UK, EU, Japanese, etc.).

It is difficult to know which of them you would like to have included in the post and that’s why adding the embed provider URL is a manual procedure. For your convenience we are linking directly to the search results of the providers.

You can search for a book directly in the spreadsheet by entering the information in the “Author” and “Title” fields.

As an alternative you can lookup the number from websites that sell books or provide a database for authors and books.

Of course you can always enter the ISBN manually. Usually it is printed as a barcode on the back cover of a book.

We are using the openlibrary.org API and crawling book covers is not allowed according to the Open Library Covers API policy.

You will have to find a different source or upload a photo (scan) that you have taken.

We are using public data from the non-profit openlibrary.org API. In very rare cases a book is not yet available in the database. You can add the data yourself by contributing. Registering an account is free and you can even borrow digital books online.

Recipes can only be imported from websites supporting Recipe schema.org structured data. This is an open standard for search engine optimization and quite common in larger recipe sites.

If automatic imports from a website don’t work at all, or only work partially, you’ll need to fill in the missing data manually.

A live test is not possible but you can go to the Showcase page to preview selected screenshots of premium features.

If not stated otherwise you pay for an unlimited one-time license fee with no recurring payments.

Please note that we evaluate our product offerings from time to time and that we may decide to switch to a subscriptions business model anytime. But this will only affect new customers. Existing customers with a lifetime licenses will be honored and will receive future updates and bugfixes according to the initial purchase agreement.

When you purchase license and received an activation key, you can use the product and receive updates according to the initial purchase agreement.

Online payments are handled by an external payment provider. All major credit cards are supported.

Please make sure to copy any error details or create a screenshot.

Retry your purchase.

If the error persists, create a new Support thread or send an Email to support@them.es explaining the error.

Once your order is complete you should receive an Email with a link to set your password. If you didn’t receive the Email, please try to reset the password them.es Account.

Afterwards you can log in via them.es Account and select the download tab to find all available downloads.

If your purchase was successful and you didn’t receive a confirmation Email (please also look in your Spam folder) and your purchase doesn’t show up under them.es Account “Downloads”, send us an Email including your purchase details and the exact purchase date/time to support@them.es.

Always use a controlled environment or development instance if possible and be sure to have a current backup of your database before you try out new plugins.

If you notice any conflicts or unexpected errors with one of our products, let us know by filing a bug report. Please include all information required to be able to reproduce the issue.

Do you see any error messages when activating the product?
Which CMS version is being used?
Which themes/plugins are activated. Do you have the latest versions installed?
Do you use a PHP version which is up-to-date and still supported?
Which operating system and browser version is being used?

Short answer: No.

Long answer: First of all, once you purchased an activation key you are permitted to install the plugin on your own WordPress instance(s).

Incorporating static third-party code in a theme is a bad idea because it prevents installing important (security) updates.

Automatic updates are limited to the number of possible installs according to the license plan you purchased. License keys must never be made public, shared with others or included within the code.

Please make sure that you successfully activated the plugin or theme by entering the activation key.

If you still can’t update, click on the “Check again” link to clear the cache.

By the way. You can always download the latest version of the product you purchased by logging in to them.es Account.

Ultimately you can send us an Email to support@them.es with the following details:

– Your them.es username
– Your domain
– PHP version of your server
– WordPress version
– Product version
– Purchase date/time

Download the source file and install the plugin or theme by uploading the ZIP-file in the respective section on your WordPress dashboard.

After activating the plugin or theme, you need to enter the activation code in the according settings field (i.e. Customizer).

You can find all your active product licenses, downloads and any related information by logging in to them.es Account.

Go to them.es Account. If you forgot your access credentials and can’t login, you can reset your password there.

You can withdraw from a purchase within a period of 14 days.

Login to your dashboard, click on the Deactivate button in the product table under Downloads and follow the instructions. We will refund the full price.

Please note that the license will be withdrawn and that the activation key will not work anymore.

Refunding a payment is a manual procedure which takes some time to be completed. However, if you didn’t receive payment within a couple of weeks after deactivating your License, please get in touch with us: support@them.es

When you request a refund, we don’t ask any questions. But we would truly appreciate if you could help us improve our services by informing us about the reasons why you’re not happy with the product and why we couldn’t fulfill your expectations. Maybe the issues can be resolved and we can stay partners.

Our products are released under the GPLv2+ license (GNU General public license version 2.0 or later) which can be read here: https://www.gnu.org/licenses/gpl.html.

We need to store personal information (including your name, email address, postal address, etc.) you provided during checkout for transmitting you a receipt, for creating an account and for keeping billing records. This is required by law.

Furthermore we save the product license key to be able to provide you with automatic updates.

Payments are handled by an external payment service provider. We never store any sensitive payment information.

By the way – you can request a Personal Data Export anytime here: https://them.es/privacy

Billing records need to be stored for 7 years due to legal requirements.

Other data related to your personal user account will be kept in our database as long as your access credentials are still active.

You can request a Personal Data Export anytime here: https://them.es/privacy

After purchasing a product, you have received an Email including a receipt as part of your purchase. You can view your orders, downloads and license key under them.es Account.

If you deleted the order Email you can request a copy by sending an Email with the order details to support@them.es. Please note that we can only resend the details to the email address you used for the user account.

The free versions of our plugins can be translated via translate.wordpress.org. You can get started here: https://make.wordpress.org.

The Pro version can only be translated via translation files that are available in the plugin/theme sources. The POT file which is required as a basis can be found in the /languages plugin folder.

woocommerce.com and wpbeginner.com have published great articles which explain in detail how to localize their WordPress Plugin and which tools to use:
https://woocommerce.com
https://www.wpbeginner.com

A good post with a technical background on Internationalization in WordPress 5+ can be found here: https://pascalbirchler.com/internationalization-in-wordpress-5-0

Don’t forget to backup any custom translations you included into the plugin. They may get overwritten during plugin updates.

If you have translated the Pro version into your language and would like to have your translation file included in the plugin sources you may reach out to us via the Support forum. Thanks in advance for your contribution!

Support requests and ideas can be submitted via our Support forum. For the free versions you can also access the official WordPress support forum in our WordPress profile or use the issue tracker in our GitHub repos.

If you you would like to contribute you can find all required information on the Contribution Guidelines page.

We can only provide support for questions related to our products and services. If you’ve already purchased a product you can login with your store credentials in our Support forum and post your request there. If you can’t login or don’t have an account yet you need to Register a new user first.

Please make sure to provide a detailed explanation including all information that is needed to be able to fully understand your request.