OpenSource and Premium WordPress components.

If you’ve already read the steps in the General Setup Guide and looked at the Demo Theme you can visit the Forum and search for for answers or ask for help.

Support covers assistance in Setting up a them.es Theme, dealing with potential Bugs and gathering new Feature Requests.

The them.es Starter Themes are a free WordPress Themes based on Full Site Editing (Block Themes), Bootstrap, Material Design and Polymer Webcomponents. A Starter Theme should ONLY be used by professionals as a basis for developing custom Web projects.

The Source Code of our Starter Theme has been uploaded to public GitHub Repositories and we would like to encourage other developers to contribute in enhancing the Themes.

Full Site Editing (FSE) is a site builder developed by the WordPress community that brings the features of the WordPress Block editor to all parts of the website.

Themes that are ready for Full Site Editing include predefined templates, template parts and various site options and settings that can easily be customized.

Learn more: Full Site Editing Handbook

The purpose of a Starter theme is to help you code an individual website from scratch. It’s a boilerplate that helps you get started faster with your next project. Creating a Child Theme for one of the Starter Themes is usually not required and not recommended.

Autoupdates only make sense for predesigned Themes which are very restrictive in manual code customization or for multipurpose Themes which usually have a bloated code base with several external dependencies.

1. You should be familiar in Working with WordPress and have read the WordPress tutorial Adding new Themes.
2. If you want to install a new Theme, WordPress needs to be up and running on your web server. Unfortunately we cannot support you on general questions related to your CMS or to setting up a server.
3. If you’re using Plugins, make sure that they are updated to the latest version.
4. A general Step-by-step tutorial has been created and should be read carefully before setting up your pages or before getting in touch in our forums. The official Demo Theme instances have additional information which can be useful.
5. Don’t forget to create Backups before making any major changes to your Website.

Everyone who has signed up can submit new requests or reply to existing requests.

Customers who have purchased products can use their existing account to access the forum. In general their requests will receive priority support.

Unfortunately Support requests cannot be executed in realtime … we’re only humans.

Response times can differ from case to case and some issues may be prioritized based on an internal Severity ranking.

Please try to explain the issue as accurate as possible and provide a link if necessary. Reproducing problems can be tough if important information is missing.

All inquiries will be processed sooner or later! Don’t spam the Forum or send duplicate requests. This can result in blocking access.
A good advice is to add Tags to your requests and to Flag requests as (Un)Resolved!

We cannot help you installing WordPress on your Server. Furthermore we don’t provide any support for Third-party Plugins.

If you need general help on WordPress we refer to the official WordPress Forum or to the StackExchange Group.

Thanks for your understanding.

Our test environment is built upon a clean state of the art WordPress installation.

For compatibility and security reasons we recommend to always use the latest version. Keep your WordPress system updated and don’t forget to make regular backups!

Our Starter Themes use WordPress’ Theme Customization API which allows you to tweak Settings, modify the Color scheme and see a preview of those changes in real time.

If you’re familiar with Theme development and need to make deeper changes, we recommend to use the included build tools or to create a Child Theme. In this way upgrades to a new version will be a piece of cake.

You can manage and edit the translation files from the backend using a Plugin.

Learn more: Translate WordPress Themes

Our Starter Themes are built with care and do work with WordPress 5.0+ — But please note that the Starter Themes only include minimal styles. This means that you have to include any Block-specific styles by yourself.

Plugins should work with our Themes but please use them at own risk.

If you need Support on external Plugins you need to contact the Plugin author.

Sure. Contribution is more than welcome and we’ve already accepted pull requests from a lot of developers in the past.

Please head over to our Github profile and create a new issue or add a pull request in the according repository. When contributing always make sure to follow the WordPress Coding Standards: https://developer.wordpress.org/coding-standards/

First contact should always be our Support forum.

For specific questions or concerns you can send us an Email to support@them.es